Shipping policy

All items from Indlovu Threads are made to order with care and attention to detail.

Orders are processed within 3–7 business days before shipment. Custom and personalized items require this time to ensure quality embroidery.

Once shipped, delivery times vary based on location and carrier. Standard shipping within the United States typically takes 3–5 business days.

Shipping rates are calculated at checkout or displayed at the time of purchase.

Once your order ships, you will receive a confirmation email with tracking information.

Indlovu Threads is not responsible for delays or lost packages due to incorrect or incomplete shipping addresses provided at checkout.